East London School of English

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Enrolment & Tuition Fees

1. Students must be 16 years of age or over
2. All fees due to the School must be paid, in full, prior to the commencement of the courses
3. Tuition fees do not include: Travel, accommodation, social programmes, external examination fees, personal and health insurance, bank charges on international money transfers or course materials, ie: books, cassettes, photocopies, pens, pencils and paper.
4. Fees are NOT transferable to another student under any circumstances.
5. There is no reduction or refund in fees where a course includes a public holiday.

Course Bookings

1. Start dates can be altered prior to the commencement of the course booked. An additional charge of £25 will be made for each change. This is based on the assumption that a visa has not been refused.
2. Start dates can only be changed to a maximum of 4 weeks before or after the original booked start date.
3. No extension to courses will be allowed by payment of additional fees. Any such additional fees paid will be treated as a new course booking.
4. Courses will NOT be extended due to any unauthorized absences and / or uncertified illness.
5. Students studying Conversation/Pronunciation classes are not permitted to change the time of their classes, once booked.
6. An administrative charge of £50 will be made if students wish to change the type of course they are studying (eg: from General English to Business English). Any additional course fees due will also be charged.
7. All students must book holidays at least 1 week in advance, and for a full week commencing on a Monday. Holidays cannot be taken mid-week or carried forward from one course booking to another. The maximum authorised
holidays are:

Week of Study
(paid for)
Maximum authorised holidays
8-11 weeks 1 week
12-23 weeks 2 weeks
24-35 weeks 4 weeks
36+ weeks 6 weeks

Students who have paid for less than 8 weeks are NOT entitled to any authorized holidays. Holidays can be changed and / or cancelled. An admin fee will be charged for this.
8. All class changes must be requested by completing the appropriate form in person. All such forms must be completed on or before Wednesday (6.30pm), for transfers to be effective from the following Monday. Classes CANNOT be changed mid-week or for the same level at the same time. Please note that you can only change class if there is a space in the class into which you wish to transfer. A small fee will be charged for moving class time.
9. If a student fails to start on the commencement date or leaves the course prior to the completion of the course, the student’s name may be removed from the class register without any refund or replacement in another class.
10. The School cannot guarantee the time of a student’s course, although every attempt is made to place students at the time of their choice.
11. The School reserves the right to change any teacher, class time and / or room and to combine classes if necessary
12. It is the responsibility of the student to book a course sufficiently in advance, in order to complete all visa requirements, if necessary. No extension to course bookings will be given if formalities are not completed in time. Please note payments by bank transfer can take a long time (4-8 weeks) and letters can only be issued after the School has confirmation from its bank.
13. Cooling off Period: (valid only for courses booked via Post, Fax, Internet) You have 7 days from date of booking a course to cancel provided that: (a) The course has not commenced or is due to commence within 7 days. (b) No documents have been issued by the School except for the receipt of monies paid. Should you wish to cancel within 7 days of booking, the School must be notified by either fax, e-mail or writing only.

Language Level

If after the School Placement Test a student is found to be at a lower level than the minimum start level for his / her course, the School reserves the right to place the student in a class more appropriate to their needs, until an appropriate language level is reached. There is no right to financial compensation for any such course change. This also refers to examination courses, such as
the Cambridge First Certificate.

Attendance

If student’s attendance (excluding authorized holidays) falls below 80%, their name may be removed from the class register and they may not be allowed to continue their studies.


© East London School of English | e-mail: info@elsenglish.com | tel. +44 20 7265 8868
First floor , 154-170 Cannon Street Road, Whitechapel, London, E1 2LH,England
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