Terms and Conditions

Enrolment & Tuition Fees

1. All fees due to the School must be paid, in full, prior to the commencement of the courses
2. Tuition fees do not include: Travel, accommodation, social programmes, external examination fees, personal and health insurance, bank charges on international money transfers or course books.
3. Fees are not transferable to another student under any circumstances.
4. There is no reduction or refund in fees where a course includes a public holiday or school holiday.

Course Bookings

1. Start dates can be altered prior to the commencement of the course booked. An additional charge of £25 may be made for each change. This is based on the assumption that a visa has not been refused (if one is required).
2. No extension to courses will be allowed by payment of additional fees. Any such additional fees paid will be treated as a new course booking.
3. Courses will not be extended due to any unauthorized absences and / or uncertified illness
4. All students must book holidays at least 1 week in advance, and for a full week commencing on a Monday. Holidays cannot be taken mid-week or carried forward from one course booking to another. The maximum authorised holidays for students from "visa countries" are:

5. Please note that you can only change class if there is a space in the class into which you wish to transfer. A small fee will be charged for moving class time.
6. If a student fails to start on the commencement date or leaves the course prior to the completion of the course, the student’s name may be removed from the class register without any refund or replacement in another class.
7. The School cannot guarantee the time of a student’s course, although every attempt is made to place students at the time of their choice.
8. The School reserves the right to change any teacher, class time and / or room and to combine classes if necessary
9. It is the responsibility of the student to book a course sufficiently in advance, in order to complete all visa requirements, if necessary. No extension to course bookings will be given if formalities are not completed in time.
10. Cooling off Period: (valid only for courses booked via Post, Fax, Internet) You have 7 days from date of booking a course to cancel provided that: (a) The course has not commenced or is due to commence within 7 days. (b) No documents have been issued by the School except for the receipt of monies paid. Should you wish to cancel within 7 days of booking, the School must be notified by either fax, e-mail or writing only.

Attendance

If "visa" student’s attendance (excluding authorized holidays) falls below 80%, their name may be removed from the class register and they may not be allowed to continue their studies.

Accommodation Fees

1. Accommodation fees are only valid for the person and dates specified. Students forfeit accommodation fees for the days involved if they arrive late, are absent or leave before their accommodation ends.
2. There is no reduction in the weekly accommodation rate where a student is accommodated for part of a week.
3. Students must make all accommodation payments directly to the School and NEVER to the host family or residence.
4. Accommodation fees are non transferable, non refundable and non changeable (unless sufficient notice has been given)

5. Eight days notice before the accommodation start date is required for cancellation of accommodation and refund of monies paid (not including booking fee).

Airport Meeting Service

• Airport meeting service charges are non transferable, non refundable and non-changeable.
• It is the student’s responsibility to ensure the School has the correct arrival details. If incorrect arrival details are given and the student is subsequently not met, no refund will be given.
• If you need any help with airport transfer, please contact us.

Discipline

1) In the case of flagrant misconduct or proven criminal offence we reserve the right to expel any student, having given due notice to the parent / guardian in the case of students under 18 years of age. In the event of such expulsion no refund of fees will be made.
2) All students are expected to behave in an orderly manner. Wilful damage to School property or threatening behaviour to personnel is considered to be of gross misconduct. Students will be held personally responsible for rectifying any wilful damage to School property or personnel in the case of such misconduct.

Force Majeure

It is a basic stipulation of the agreement/contract between students and the School or its representatives, that neither the School nor its representatives are liable for refunds or damages, howsoever arising, in cases where the School is unable to fulfil any services to which they are contractually bound because of labour disputes, or other reasons which are beyond their control.

Liability

The School is fully insured with Public Liability Insurance

1) Students are advised that the School, its employees and its representatives accept no responsibility for personal injury and /or loss of / damage to personal property on the School premises, whether by fire, burglary, theft or otherwise. This condition also applies to public and private places when students are on School trips/excursions.
2) The School is not responsible for the safekeeping or delivery of any fax, post etc sent to students at the School addresses. Nor is the School responsible for the safekeeping of exam results or certificates.

General

1) Students may from time to time be photographed, the photographs of which may be used in the School’s promotional/ publicity material. The School reserves the right to all photographs which may be used in any way the School sees appropriate in promoting itself. The copyright to all photographs shall belong to the School.
2) The School does not provide any parking and/or storage facilities of any kind including the storage of bicycles. Bicycles must be left outside the School premises at the owner’s risk.
3) We regret that the School has no facilities for people with disabilities, nor is able to provide such. However a lift is available.
5) It is the policy of the School not to disclose any personal details of any students to a third party, other than to the appropriate authorities, without the prior written authority of students previously and currently enrolled.

Refunds & Visa Refusals